Touchpoints: The Widest Channel Reach in Enterprise AI

Meet employees on the channel they already use.

Microsoft Teams, Slack, WhatsApp, voice calls, kiosks, email, SMS, and web. Leena AI shows up wherever your people work - with the same memory and context across all of them.

The channels Leena AI runs on.

Most enterprise tools assume employees will come to them. We took the opposite approach. Leena AI runs on the channels your teams already open every day - and new ones plug in without re-platforming.

Voice

Talk to Leena AI instead of typing. Same context, same memory, same answers - now hands-free. Available wherever Leena AI is, and over a phone line for employees without a laptop.

MCP & A2A

Triggers, automation and agent-to-agent handoffs. Plugs into your stack and the next one.

Kiosks

Touchscreen kiosks for the shop floor. Live across healthcare and manufacturing today.

Your surfaces

Web chat, web app, mobile app, intranet. Your brand, your domain, embedded everywhere.

Phone Call

Dial a number. Leena AI picks up. No app, no Wi-Fi, no smartphone needed.

Messaging

Email, SMS, WhatsApp. Forward, reply, or text — Leena AI handles it wherever it lands.

Enterprise Chat

Native inside Microsoft Teams, Slack, Zoom, and Google Chat. Same brain across all four.

One brain. Every channel.

Every Touchpoint connects to the same AI Colleague. The same memory, the same context, the same access controls.

Shared memory. Leena AI knows the employee whether they ping from Slack at 9 a.m. or call from a service truck at 4 p.m.

Add channels without rebuilding. New surface? Plug it in. No re-platforming, no re-training, no migration project.

Employees adopt what fits their workflow.

Asking 50,000 people to learn a new tool is how enterprise rollouts stall. Meeting them where they already work is how they don’t.

Head office

Slack, Teams, web.

Field teams

WhatsApp, SMS, mobile.

Frontline

Kiosks on the shop floor.

Drivers & techs

A phone call.

Built for every kind of worker - not just the ones with laptops.

Most enterprise AI assistants ship with a web chat and a Teams app. That covers maybe half your workforce. Here's where Leena AI goes further.

Channel coverage out of the box

Web, mobile, Teams, Slack, WhatsApp, Zoom, SMS, email, voice, kiosks, and API. Channels you adopt later plug in the same way.

Voice over a phone line

Dial a number and talk to Leena AI. No app install, no internet connection, no smartphone. This is how you reach the half of your workforce that isn’t at a desk.

Kiosks for frontline staff

Touchscreen kiosks already running in healthcare and manufacturing facilities. Employees badge in, ask a question, get an answer - in the ten minutes they have between shifts.

Branded mobile apps

White-labeled for your company. Your name in the App Store and Play Store. Your icon on the home screen. Leena AI underneath.

Inside the Agentic AI architecture

Frequently asked questions

What are Leena AI Touchpoints?

The channels and surfaces employees use to work with Leena AI. Every Touchpoint routes to the same AI Colleague, so the experience stays consistent.

Which channels does Leena AI support out of the box?

Web, voice, email, SMS, Microsoft Teams, Slack, Zoom, Google Chat, WhatsApp, kiosks, branded mobile apps, intranet, and API/MCP/A2A endpoints.

Does Leena AI work without internet?

Yes. Employees can dial a phone number from any device and talk to Leena AI over the line. No app, no Wi-Fi, no smartphone required.

Can Leena AI run inside Microsoft Teams, Slack, Zoom, and WhatsApp?

Yes - natively in all four. The AI Colleague, memory, and context are the same across every channel.

How do frontline workers reach Leena AI without laptops?

Through kiosks on the shop floor, phone calls, SMS, and WhatsApp.

How long does it take to add a new channel?

Channels plug into the existing platform. No re-platforming, no re-training the underlying models - usually a configuration change.